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New to Timewize? Start here. Follow these guides to get your workspace configured and your team onboarded.
Configure company settings, fiscal year, work hours, and invite your first team members.
Add users individually or bulk import from CSV/LDAP. Assign roles, departments, and configure SSO.
Enable and configure Timesheets, Leave, Expenses, Projects, and Finance modules for your org.
Connect Slack, Teams, Google Calendar, Jira, QuickBooks, Xero, and 40+ other tools.
Set up MFA, configure role-based permissions, manage approval chains, and review audit logs.
Step-by-step instructions organized by module. Click any article to expand the full walkthrough.
Learn how to log your hours for the week, allocate time across projects and tasks, and submit for approval.
Start, pause, and stop the built-in timer to capture hours as you work — it persists across pages.
Quickly backfill timesheets for multiple weeks at once when you need to catch up on time logging.
Review, approve, or send back timesheets submitted by your team members.
Submit vacation, sick, personal, or any other leave type with automatic balance checking and policy enforcement.
How your leave balance is calculated, how accruals work based on tenure, and how to view your balance breakdown.
Approve or decline leave requests while checking team capacity impact and blackout periods.
Upload a receipt photo or PDF — the AI extracts vendor, amount, date, and currency automatically.
Submit expenses in foreign currencies and understand how real-time exchange rates are applied.
Learn what triggers fraud alerts on expense claims and how to resolve flagged submissions.
Timewize automatically scans every expense submission for potential fraud. The system checks for:
If flagged, your claim is routed for manual review by the finance team. Flags are informational — they don't imply wrongdoing.
Set up a project with budget, billing type, phases, and rate cards — from T&M to fixed-price engagements.
Assign team members, set allocation percentages, and use the AI Resource Finder to identify the best candidates.
Use SPI and CPI metrics to track whether your project is on schedule and within budget.
The Project Dashboard shows real-time Earned Value metrics:
Color coding: Red (<0.8) = critical, Amber (0.8–0.95) = at risk, Green (0.95–1.05) = on track, Blue (>1.05) = ahead.
Automatically create client invoices based on approved billable hours and rate cards.
Configure the 3-tier rate card hierarchy to ensure accurate billing across projects and clients.
Record client payments against invoices and monitor outstanding balances with aging reports.
Quick solutions to the most common problems reported by Timewize users.
You click Submit but nothing happens, or you get a generic error message.
Login fails even with correct credentials, or MFA codes aren't accepted.
Your leave balance doesn't match what you expect based on your entitlement.
The AI reads the wrong amount, vendor, or date from your uploaded receipt.
Some or all dashboard widgets show a spinner or "No data" message.
Connected tools (Slack, Jira, Calendar) aren't syncing data as expected.
Quick answers to the questions we hear most from Timewize users.
Timewize works on all modern browsers — Chrome, Firefox, Safari, and Edge (latest two versions). The mobile app is available for iOS and Android with full functionality including offline mode and GPS-based time capture. For the best desktop experience, we recommend Chrome or Edge.
Once submitted, a timesheet cannot be directly edited. You have two options: ask your approver to reject the timesheet so it returns to you for correction, or if it's already been approved, contact your admin to reopen the timesheet for amendment. All changes are tracked in the audit log.
Timewize supports up to 3 approval levels (L1, L2, L3). When you submit a timesheet or expense, it goes to your L1 approver (typically your direct manager). Once L1 approves, it moves to L2 (department head), and optionally to L3 (finance/executive). If no action is taken within 48 hours, the system auto-escalates to the next level for visibility.
Timewize sends automatic reminders before the submission deadline (configurable by your admin — typically Thursday and Friday). If you miss the deadline, your timesheet is flagged as "Late" and your manager is notified. Depending on your organization's policy, late submissions may still be accepted or may require admin override to unlock the period.
Default thresholds are: under $100 (auto-approved), $100–$500 (manager approval), $500–$2,000 (manager + finance), over $2,000 (manager + finance + department head). These are fully configurable by your admin under Settings > Modules > Expenses > Approval Rules.
Yes. Timewize supports SAML-based SSO integration with providers like Okta, Azure AD, OneLogin, and Google Workspace. Once configured by your admin, you can log in with your corporate credentials — no separate Timewize password needed. MFA can be enforced at the SSO provider level or within Timewize itself.
Timewize is built to meet SOC 2 Type II and ISO 27001 standards, with GDPR and CCPA compliance built into our data architecture. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Audit logs are maintained with configurable retention periods. For our current certification status, contact support@timewize.io.
Timewize integrates with 40+ tools: communication (Slack, Teams), calendar (Google Calendar, Outlook), project management (Jira, Asana, Monday.com), accounting (QuickBooks, Xero, SAP), HR (LDAP, Active Directory), and BI tools (Power BI, Tableau, Looker). New integrations are added regularly based on customer demand.
Yes — Timewize is free forever for teams of up to 200 employees, with no credit card required and no time limit. The free tier includes core timesheets, leave management, and employee dashboards. For advanced features like expense management with OCR, project billing, and AI capacity planning, paid plans start at $8/user/month. See the full plan comparison →
Every report and data view in Timewize supports export to CSV, Excel, or PDF. For BI tools, use the direct connectors for Power BI, Tableau, or Looker to pull data in real-time. The REST API (v1) is also available for custom integrations.
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Browse our comprehensive API docs, admin guides, and technical reference material for in-depth information.
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